Below are QUAD Coaching Techniques from Lynn Conway. Click on the link and save the Tracks to your computer. They are in a WMA format and will play with Windows Media Player. (If you need to convert the files to play in another format; check out this link from ITunes about conversion: http://www.apple.com/itunes/tutorials/#management-convertwma )
Enjoy all that Lyn has to offer and use it to build your business.